We gladly accept returns and exchanges. Always notify us before sending the return, that should be done within 14 days of delivery.
Parcel has to be shipped to us within 30 days of delivery. Please include your order number and items you want to return/exchange.
Please, always ship the parcel via post, not a courier. Postal service insures you for the value of the goods as they are your responsibility until they reach us. Always save a tracking number so we would be able to track the parcel. We cannot accept the parcel that was sent using a method other than post.
We make a refund only after receiving the parcel and checking if it meets our return requirements. Unfortunately, we don't accept cancellations but please contact us if something is wrong with your order. Following items can’t be returned of exchanged: because of the nature of these items, unless they arrive damaged or defective, we can’t accept returns for personalized orders.
CONDITIONS OF RETURN
Buyers are responsible for return shipping costs.
If the item is not returned in its original condition, the buyer is responsible for any loss in value.